Technical Writer

D.

Hey there! I'm Didier.

Having served as a Lead NOC Engineer, I know firsthand the needs of a Tech team when it comes to Documentation. Your operation requires clearly communicated knowledge accessible to internal and external clients of diverse technical abilities.
I would like to help.

Phone: (404) 981-7471
Email: drichard99@gmail.com
Location: Atlanta, GA

…a few samples of my work

FTP Training

FTP Training Module

Client requested an FTP primer for mailing campaign users in need of uploading files to application interface.

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Training Module

FTP account creation and client use

FTP Training Module

Client requested an FTP primer for mailing campaign users in need of uploading files to application interface.

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FTP Training Module

Client requested an FTP primer for mailing campaign users in need of uploading files to application interface.

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Route 53 Access

AWS DNS ACCESS

This article was created to help the Application Team gain access to the new cloud DNS portal.

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AWS DNS Access

Amazon Web Services DNS access management

AWS DNS ACCESS

This article was created to help the Application Team gain access to the new cloud DNS portal.

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AWS DNS ACCESS

This article was created to help the Application Team gain access to the new cloud DNS portal.

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New Features

Application Upgrade Announcement

Upgrade during scheduled maintenance

This announcement specifies rollout logistical details. I wanted to keep it brief, uncluttered, and accessible to all technical and non-technical audiences. The following items were critical to include: